With over 20 years of experience designing, conducting, and analyzing organizational surveys, interviews and focus groups, ActionRTS can ensure that the questions hit the mark and the methods are suitable for the purpose.
Examples of organizational assessments and analyses we have conducted include:
• Assessment of the human relations climate in the Army, based on internet hosted as well as paper-and-pencil surveys of over 15,000 Soldiers
• Attitudes and experiences related to sexual assault, through focus groups and interviews at 9 training installations
• Interest in and readiness for telework options in small company interested in containing costs and enhancing employee quality of life
• Career decision and retention factors for junior Army officers
• Stressors, conflicts, and decision making in dual career families
• Organizational climate and employee satisfaction
We hope that you will let us help YOU:
Improve business processes and products
Design, evaluate, or improve existing training programs
Uncover hidden obstacles to performance in your organization
Develop effective performance and retention incentives
Analyze data and design survey feedback sessions for standardized surveys
Design and administer a customized survey for your organization or unit
Develop interviews and open-ended questions when you need a deeper understanding
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Sometimes a standardized off-the-shelf survey will meet your needs. When this is the case, we can help you design survey feedback and action planning sessions that take advantage of the benchmarks standardized surveys can provide. If you receive your organization's raw data (instead of just a report), we can analyze that data for you and give you the specific statistics and breakouts you need.
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If you want to customize an existing survey, develop items using an on-line survey program, or develop your own questionnaire from scratch, we can support you from start to finish. Our research experts will write and pilot-test new items; design the structure and format of the instrument; propose an appropriate sampling and analysis plan; conduct and interpret the statistical analyses; and present the findings in a user-friendly, professional looking report format.
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Interviews and Open-ended Questions
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If the information a client requires is more qualitative in nature (i.e., the goal is to understand the nature of a problem, learn about employee's experiences, obtain specific examples) interviews and/or open-ended survey questions will be most appropriate. The way interview and open-ended questions are phrased and the way prompts and follow-up questions are used all impact the quality of the results. We can develop interview protocols, conduct the interviews or train your staff in the art of interviewing, and content analyze and organize responses.
The services we provide depend on the data collection method you choose, but whatever level of service we provide, our focus is always on your bottom line. Whether the purpose of your assessment is to solve a problem, tweak a system, or document the success of a new program, our goal is to make sure that you receive timely, high quality data you can translate into action.
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